【更新】批量查询通话详情
最后更新于 2024/03/01 阅读数 262
通话详情
URL：
/agent-api/user/{id}/task/{task_id}/detailsMethod：
GET需要鉴权：是
💡 注意：
批量查询通话记录上限为30条
路由参数
参数 | 类型 | 必填 | 描述 |
id | string | Y | 账号ID |
task_id | string | Y | 任务ID |
请求参数(new)
参数 | 类型 | 必填 | 描述 |
|---|---|---|---|
sub_user_id | string | N | 子账户id(传递此参数则是对子账户操作) |
record_ids | array | Y | 通话记录id |
示例
{ "sub_user_id": "1f221144-630e-4d8e-a85e-d781e797cb96",//非必填 子账户ID (传递此参数则是对子账户操作) "record_ids": ["81370b3a-4e82-43ee-88fc-4be8f08bd5a5","b302faf0-97a3-4c42-8301-1f2c60d8837d"] }1json
2
3
4
请求示例
GET /agent-api/user/4d99d91c-f5d9-49da-88da-758977cc58a9/task/287e19c4-1966-49d6-8f02-b53ef11c0a55/details
成功响应
条件：任务存在、账号存在、通话记录存在。
状态码：200 OK
响应示例：
{
"code": 200,
"status": "success",
"message": "查看通话记录详情成功",
"data": {
"3014433b-2277-459a-947d-23bfae55abc6": {
"records": [
{
"id": "8e083818-3253-4c09-98c6-4129543ba3ee",
"record_id": "3014433b-2277-459a-947d-23bfae55abc6",
"task_id": "72e2b485-cb9a-4b49-ae18-23a4a9e18656",
"notify": "enter",
"callid": "b302faf0-97a3-4c42-8301-1f2c60d8837d",
"error_code": 0,
"asrtype": null,
"callee": "18679560614",
"gender": null,
"asr_elapse": null,
"record_ms": null,
"volume_gain": null,
"question": "",
"split_question": null,
"question_index": 0,
"speak_ms": 0,
"play_ms": 0,
"keyword": null,
"answer_id": "0fe3a7c9-54f2-4d3b-bf97-c549954f9bf8",
"answer_text": "主流程1",
"answer_content": "我是主流程1我是主流程我是主流程我是主流程我是主流程我是主流程我是主流程",
"word_class": "16",
"answer_action": null,
"playback_after_action": 0,
"upstream_answer_action": null,
"upstream_answer_content": null,
"upstream_answer_text": null,
"upstream_answer_id": null,
"score": 300,
"sequence": 1,
"created_at": "2023-03-24 13:03:56",
"updated_at": "2023-03-24 13:03:56",
"bridge_status": null,
"user_id": "1181ffd3-e3ee-4d75-a45c-8b9be3deb330",
"is_regular": 1,
"expression": null,
"extra": null,
"contents": [
{
"id": "bb8675bb-5e7d-4f24-9eea-fed452e50d32",
"file_id": "50623194-8f88-48f5-9ee6-55976c83fd77",
"sort": 0,
"status": true,
"translate_text": "我是主流程1我是主流程我是主流程我是主流程我是主流程我是主流程我是主流程"
}
],
"tags": [],
"outbound_collection_record": null,
"download_voice": [
[
"https://ai.telrobot.top/api/agent-api/download-voice?key=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"
]
],
"voice": ""
},
{
"id": "ccbd9229-fdce-42da-8cc2-598e4588e7d9",
"record_id": "3014433b-2277-459a-947d-23bfae55abc6",
"task_id": "72e2b485-cb9a-4b49-ae18-23a4a9e18656",
"notify": "asrprogress_notify",
"callid": "b302faf0-97a3-4c42-8301-1f2c60d8837d",
"error_code": 0,
"asrtype": "aliyunv2_1",
"callee": "18679560614",
"gender": null,
"asr_elapse": 568,
"record_ms": 1200,
"volume_gain": 0.87157899999999999,
"question": "你是谁？",
"split_question": null,
"question_index": 2,
"speak_ms": 0,
"play_ms": 4820,
"keyword": null,
"answer_id": null,
"answer_text": null,
"answer_content": null,
"word_class": null,
"answer_action": null,
"playback_after_action": 0,
"upstream_answer_action": null,
"upstream_answer_content": null,
"upstream_answer_text": null,
"upstream_answer_id": null,
"score": 0,
"sequence": 2,
"created_at": "2023-03-24 13:04:02",
"updated_at": "2023-03-24 13:04:02",
"bridge_status": 0,
"user_id": "1181ffd3-e3ee-4d75-a45c-8b9be3deb330",
"is_regular": 0,
"expression": null,
"extra": null,
"contents": [],
"tags": [],
"outbound_collection_record": null,
"download_voice": "",
"voice": "https://ai.telrobot.top/api/agent-api/download-voice?key=WUxEWWxWdEMycG5McmthMDFBNGY1TkZRQmFQOFdDTmRqZ1RpK1ZHMnlZNUFBblBjTmZSUWZWR05JejB3RkFubmpCQUtlc1pibHNOK29yaEw5aTRSOSt5c0RJMjZ5QlBubGwySFllb2tRVnp4WEtQczFNNWx4YXNRdXplTXBSbjNsc2ZRWGkrZDRTRTY1RVBVcXFNQnhNOGtJSVNxYnR0MGxvc0VrSTRwenlVL2RUQ2F5UUJLaTBsVEN0QytqajM5ZTNXZVFzRVdSR1NWb1RhUFhxVWdXRmlxNHJ1dU5Ba0RXbTcra1FGNHhDZTB4aThRL2hmM0t2U1FwRStkODcyNVVpWUVHL1NPd1g0R0tHRm1oVjNVZzhuZjRwY09RVXN4cldwSkZVaEM0UlVYSzhKS094TXhmMlQ3Q3NMcnFUVFYrZ3lwdmZUY3VHa1RMcU1xU2xrYm5lMjdJSlk4ZUY5cWVTRTBqSjZJUTdrPQ=="
},
{
"id": "77d7d6a6-a014-49da-b9ba-c2763b22e1cc",
"record_id": "3014433b-2277-459a-947d-23bfae55abc6",
"task_id": "72e2b485-cb9a-4b49-ae18-23a4a9e18656",
"notify": "asrmessage_notify",
"callid": "b302faf0-97a3-4c42-8301-1f2c60d8837d",
"error_code": 0,
"asrtype": null,
"callee": "18679560614",
"gender": null,
"asr_elapse": null,
"record_ms": null,
"volume_gain": null,
"question": "你是谁？",
"split_question": null,
"question_index": 2,
"speak_ms": 550,
"play_ms": 4820,
"keyword": "你是谁",
"answer_id": "95c0b8f7-119c-4845-af5c-59d892a6b48d",
"answer_text": "你是谁",
"answer_content": "我是顶峰",
"word_class": "2",
"answer_action": null,
"playback_after_action": 1,
"upstream_answer_action": null,
"upstream_answer_content": null,
"upstream_answer_text": null,
"upstream_answer_id": null,
"score": 0,
"sequence": 3,
"created_at": "2023-03-24 13:04:03",
"updated_at": "2023-03-24 13:04:03",
"bridge_status": null,
"user_id": "1181ffd3-e3ee-4d75-a45c-8b9be3deb330",
"is_regular": 1,
"expression": "你是谁",
"extra": null,
"contents": [
{
"id": "c72ec554-f0e3-47e4-b0e7-6b225f128c78",
"file_id": "066b9591-355e-4994-9707-6be92966c906",
"sort": 0,
"status": true,
"translate_text": "我是顶峰"
}
],
"tags": [],
"outbound_collection_record": null,
"download_voice": [
[
"https://ai.telrobot.top/api/agent-api/download-voice?key=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"
]
],
"voice": "https://ai.telrobot.top/api/agent-api/download-voice?key=VExjMStNRkNaSDE2QzVDdXZ5aWpCOGtXYzBUNDNCeVJnYUQyT3U1T2xhRTBNdWQxK2NNc0ZxRFRKeWRjQ291U2pCQUtlc1pibHNOK29yaEw5aTRSOSt5c0RJMjZ5QlBubGwySFllb2tRVnp4WEtQczFNNWx4YXNRdXplTXBSbjNsc2ZRWGkrZDRTRTY1RVBVcXFNQnhNOGtJSVNxYnR0MGxvc0VrSTRwenlVL2RUQ2F5UUJLaTBsVEN0QytqajM5ZTNXZVFzRVdSR1NWb1RhUFhxVWdXRmlxNHJ1dU5Ba0RXbTcra1FGNHhDZTB4aThRL2hmM0t2U1FwRStkODcyNVVpWUVHL1NPd1g0R0tHRm1oVjNVZzhuZjRwY09RVXN4cldwSkZVaEM0UlVYSzhKS094TXhmMlQ3Q3NMcnFUVFYrZ3lwdmZUY3VHa1RMcU1xU2xrYm5lMjdJSlk4ZUY5cWVTRTBqSjZJUTdrPQ=="
},
{
"id": "8c434377-daa0-4639-9132-3915f5c916ae",
"record_id": "3014433b-2277-459a-947d-23bfae55abc6",
"task_id": "72e2b485-cb9a-4b49-ae18-23a4a9e18656",
"notify": "playback_result",
"callid": "b302faf0-97a3-4c42-8301-1f2c60d8837d",
"error_code": 0,
"asrtype": null,
"callee": "18679560614",
"gender": null,
"asr_elapse": null,
"record_ms": null,
"volume_gain": null,
"question": "",
"split_question": null,
"question_index": 0,
"speak_ms": 0,
"play_ms": 0,
"keyword": null,
"answer_id": "37c0cf87-80ea-4413-9e0b-2f912c19ca3d",
"answer_text": "主流程1",
"answer_content": "采集采集采集采集采集采集采集采集采集",
"word_class": "16",
"answer_action": null,
"playback_after_action": 0,
"upstream_answer_action": null,
"upstream_answer_content": null,
"upstream_answer_text": null,
"upstream_answer_id": null,
"score": 300,
"sequence": 4,
"created_at": "2023-03-24 13:04:08",
"updated_at": "2023-03-24 13:04:08",
"bridge_status": null,
"user_id": "1181ffd3-e3ee-4d75-a45c-8b9be3deb330",
"is_regular": 1,
"expression": null,
"extra": null,
"contents": [
{
"id": "04698612-e155-44f6-8117-bbb662314fe5",
"file_id": "f561c79f-6812-4ac7-8f85-5ed6b175de05",
"sort": 0,
"status": true,
"translate_text": "采集采集采集采集采集采集采集采集采集"
}
],
"tags": [],
"outbound_collection_record": null,
"download_voice": [
[
"https://ai.telrobot.top/api/agent-api/download-voice?key=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"
]
],
"voice": ""
},
{
"id": "37b7531d-f3ac-4f30-9a75-4ee2365464f6",
"record_id": "3014433b-2277-459a-947d-23bfae55abc6",
"task_id": "72e2b485-cb9a-4b49-ae18-23a4a9e18656",
"notify": "getdtmf_result",
"callid": "b302faf0-97a3-4c42-8301-1f2c60d8837d",
"error_code": 0,
"asrtype": null,
"callee": "18679560614",
"gender": null,
"asr_elapse": null,
"record_ms": null,
"volume_gain": null,
"question": "15",
"split_question": null,
"question_index": 0,
"speak_ms": 0,
"play_ms": 0,
"keyword": "",
"answer_id": "b8b1b394-4f7e-4c89-abb5-36429ad8544b",
"answer_text": "全局转接",
"answer_content": "全局转接中",
"word_class": "1",
"answer_action": 2,
"playback_after_action": 0,
"upstream_answer_action": null,
"upstream_answer_content": null,
"upstream_answer_text": null,
"upstream_answer_id": null,
"score": 0,
"sequence": 6,
"created_at": "2023-03-24 13:04:11",
"updated_at": "2023-03-24 13:04:11",
"bridge_status": null,
"user_id": "1181ffd3-e3ee-4d75-a45c-8b9be3deb330",
"is_regular": 0,
"expression": null,
"extra": null,
"contents": [
{
"id": "2af27761-1cd0-4736-975f-f435faadc264",
"file_id": "a9cfa5fa-57c8-4a80-a04a-a0613523919c",
"sort": 0,
"status": true,
"translate_text": "全局转接中"
}
],
"tags": [],
"outbound_collection_record": null,
"download_voice": [
[
"https://ai.telrobot.top/api/agent-api/download-voice?key=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"
]
],
"voice": "https://ai.telrobot.top/api/agent-api/download-voice?key=eWFQVHF0cFJzZVhiNXZJU2VUajlzdXNnWDBLeGdTOG9rMGlBaU9FRm16Mm85RHZITGY3eGlNajUyQVpIcE5sQWpCQUtlc1pibHNOK29yaEw5aTRSOSt5c0RJMjZ5QlBubGwySFllb2tRVnp4WEtQczFNNWx4YXNRdXplTXBSbjNsc2ZRWGkrZDRTRTY1RVBVcXFNQnhNOGtJSVNxYnR0MGxvc0VrSTRwenlVL2RUQ2F5UUJLaTBsVEN0QytqajM5ZTNXZVFzRVdSR1NWb1RhUFhxVWdXRmlxNHJ1dU5Ba0RXbTcra1FGNHhDZTB4aThRL2hmM0t2U1FwRStkODcyNVVpWUVHL1NPd1g0R0tHRm1oVjNVZzhuZjRwY09RVXN4cldwSkZVaEM0UlVYSzhKS094TXhmMlQ3Q3NMcnFUVFYrZ3lwdmZUY3VHa1RMcU1xU2xrYm5lMjdJSlk4ZUY5cWVTRTBqSjZJUTdrPQ=="
}
],
"is_crm_exists": false,
"info": {
"record": {
"id": "3014433b-2277-459a-947d-23bfae55abc6",
"task_id": "72e2b485-cb9a-4b49-ae18-23a4a9e18656",
"group_id": 13729,
"callid": "b302faf0-97a3-4c42-8301-1f2c60d8837d",
"score": 600,
"callee": "18679560614",
"caller_number": "0000000000",
"duration": 19460,
"error_code": 0,
"gender": 2,
"level_id": null,
"calldate": "2023-03-24 13:03:53",
"bill": 16799,
"hangupcause": "NORMAL_CLEARING",
"hangupdate": "2023-03-24 13:04:13",
"answerdate": "2023-03-24 13:03:56",
"bridge_callid": null,
"bridge_number": null,
"bridge_calldate": null,
"bridge_answerdate": null,
"hangup_disposition": 1,
"created_at": "2023-03-24 13:03:56",
"updated_at": "2024-02-29 21:37:20",
"rounds": 1,
"level_name": null,
"read_at": "2024-02-29 21:37:20",
"province_id": 138,
"city_id": 142,
"operator": 2,
"customer_id": "766b94ba-540a-41d5-82fd-a396dbedc515",
"user_id": "1181ffd3-e3ee-4d75-a45c-8b9be3deb330",
"processed_at": null,
"number_created_at": "2023-03-02 20:58:22",
"intention_results": 2,
"level": null,
"gender_str": "男",
"hangup_disposition_str": "AI",
"crm_customer": null
}
},
"callee": null,
"mobile_info": {
"mobile_type": "联通",
"province": "江西",
"city": "宜春"
}
},
"b3ad4b27-8470-4fb2-a96c-674d491e23c1": {
"records": [
{
"id": "a73422bd-cd9c-40d0-b45d-d3e9e3736284",
"record_id": "b3ad4b27-8470-4fb2-a96c-674d491e23c1",
"task_id": "72e2b485-cb9a-4b49-ae18-23a4a9e18656",
"notify": "enter",
"callid": "8cf076ce-f12f-4b4b-ab52-37675722b367",
"error_code": 0,
"asrtype": null,
"callee": "17602519373",
"gender": null,
"asr_elapse": null,
"record_ms": null,
"volume_gain": null,
"question": "",
"split_question": null,
"question_index": 0,
"speak_ms": 0,
"play_ms": 0,
"keyword": null,
"answer_id": "0fe3a7c9-54f2-4d3b-bf97-c549954f9bf8",
"answer_text": "主流程1",
"answer_content": "我是主流程1我是主流程我是主流程我是主流程我是主流程我是主流程我是主流程",
"word_class": "16",
"answer_action": null,
"playback_after_action": 0,
"upstream_answer_action": null,
"upstream_answer_content": null,
"upstream_answer_text": null,
"upstream_answer_id": null,
"score": 300,
"sequence": 1,
"created_at": "2023-03-24 13:06:15",
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"https://ai.telrobot.top/api/agent-api/download-voice?key=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"
]
],
"voice": ""
}
],
"is_crm_exists": true,
"info": {
"record": {
"id": "b3ad4b27-8470-4fb2-a96c-674d491e23c1",
"task_id": "72e2b485-cb9a-4b49-ae18-23a4a9e18656",
"group_id": 13729,
"callid": "8cf076ce-f12f-4b4b-ab52-37675722b367",
"score": 600,
"callee": "17602519373",
"caller_number": "0000000000",
"duration": 23240,
"error_code": 0,
"gender": 2,
"level_id": null,
"calldate": "2023-03-24 13:06:11",
"bill": 20480,
"hangupcause": "NORMAL_CLEARING",
"hangupdate": "2023-03-24 13:06:35",
"answerdate": "2023-03-24 13:06:14",
"bridge_callid": null,
"bridge_number": null,
"bridge_calldate": null,
"bridge_answerdate": null,
"hangup_disposition": 1,
"created_at": "2023-03-24 13:06:15",
"updated_at": "2024-02-29 21:37:11",
"rounds": 1,
"level_name": null,
"read_at": "2024-02-29 21:37:11",
"province_id": 3,
"city_id": 12,
"operator": 2,
"customer_id": "f20c6384-1261-472f-bdbd-f838f9ba832f",
"user_id": "1181ffd3-e3ee-4d75-a45c-8b9be3deb330",
"processed_at": null,
"number_created_at": "2023-03-24 13:06:07",
"intention_results": 1,
"level": null,
"gender_str": "男",
"hangup_disposition_str": "AI",
"crm_customer": {
"id": "f20c6384-1261-472f-bdbd-f838f9ba832f",
"user_id": "40863af8-db4a-41c6-a269-eb5bc386d97f",
"created_user_id": "40863af8-db4a-41c6-a269-eb5bc386d97f",
"phone": "17602519373",
"company": "你是谁？",
"email": null,
"is_back": 1,
"source_id": 0,
"industry_id": 0,
"grade_id": 0,
"name": "2",
"sort": 1,
"created_at": "2023-03-14 17:21:12",
"updated_at": "2023-12-21 20:57:01",
"inputted_at": "2023-03-14 17:29:34",
"viewed_at": null,
"province_id": 3,
"city_id": 12,
"operator": 2,
"flow": 0,
"extra": null,
"sex": 0,
"expect_transaction_at": null,
"expect_transaction_fee": "0.00",
"unfollow_back_at": null,
"unsettled_back_at": null,
"followed_at": "2023-12-21 20:57:01",
"components": []
}
}
},
"callee": null,
"mobile_info": {
"mobile_type": "联通",
"province": "江苏",
"city": "南京"
}
},
"utterances": [
{
"id": "0fe3a7c9-54f2-4d3b-bf97-c549954f9bf8",
"name": "主流程1",
"description": "主流程1",
"group_id": 13729,
"user_id": "1181ffd3-e3ee-4d75-a45c-8b9be3deb330",
"context_id": null,
"priority": 10,
"action": null,
"word_class": 16,
"wait": 3500,
"retry": 0,
"max_retry": 0,
"score": 300,
"play_ms": 1000,
"enquire": true,
"identify_type": 6,
"is_node": 0,
"node_label_id": null,
"root_word_class": 16,
"depth": 1,
"deleted_at": null,
"created_at": "2022-10-12 13:40:54",
"updated_at": "2023-03-24 11:36:35",
"background_file_id": null,
"record_next_text": null,
"block_asr": 0,
"is_regular": 1,
"top": null,
"left": null,
"hide": false,
"allow_keyword_interrupt": true,
"break_category_id": 0,
"bridge_group_id": null,
"is_jump_back": 0,
"jump_back_threshold": -1,
"action_normal_id": null,
"is_blacklisted": 0,
"blacklist_group_id": null,
"collect_type": 1,
"match_type": 0,
"sort": 0,
"word_class_str": "主流程",
"action_str": ""
},
{
"id": "37c0cf87-80ea-4413-9e0b-2f912c19ca3d",
"name": "主流程1",
"description": "主流程1",
"group_id": 13729,
"user_id": "1181ffd3-e3ee-4d75-a45c-8b9be3deb330",
"context_id": null,
"priority": 10,
"action": null,
"word_class": 16,
"wait": 3500,
"retry": 0,
"max_retry": 0,
"score": 300,
"play_ms": 1000,
"enquire": true,
"identify_type": 6,
"is_node": 0,
"node_label_id": null,
"root_word_class": 16,
"depth": 1,
"deleted_at": null,
"created_at": "2023-03-02 21:10:26",
"updated_at": "2023-03-24 13:01:50",
"background_file_id": null,
"record_next_text": null,
"block_asr": 0,
"is_regular": 1,
"top": null,
"left": null,
"hide": false,
"allow_keyword_interrupt": true,
"break_category_id": 0,
"bridge_group_id": null,
"is_jump_back": 0,
"jump_back_threshold": -1,
"action_normal_id": null,
"is_blacklisted": 0,
"blacklist_group_id": null,
"collect_type": 2,
"match_type": 0,
"sort": 0,
"word_class_str": "主流程",
"action_str": ""
}
]
}
}
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参数 | 类型 | 类型 |
records | array | 通话详情（单句） |
is_crm_exists | bool | 是否存在于CRM公海 |
info.record | object | 通话详情 |
info.task | object | 所属任务详情 |
callee | string | 被叫号码 |
mobile_info | object | 被叫号码信息 |
utterances | array | 使用的话数组的主流程 |
通话详情（单句）
参数 | 类型 | 类型 |
|---|---|---|
download_voice | array | 机器人单句录音 |
voice | string | 客户单句录音 |
错误响应
错误1
条件：任务ID不存在。
状态码：200 OK
响应示例:
{
"code": 5002,
"status": "error",
"message": "任务不存在",
"data": []
}
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错误2
条件：账号ID错误，云节点不存在。
状态码：200 OK
响应示例:
{
"code": 1002,
"status": "error",
"message": "【user】参数错误,未找到对应云节点",
"data": []
}
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错误3
条件：通话记录ID不存在。
状态码：200 OK
响应示例:
{
"code": 5005,
"status": "error",
"message": "该任务下的该通通话记录不存在",
"data": []
}
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